The visibility you've never had
after your patients leave.
MaxAlly is the family app your discharge team activates in one tap — and it's the only window you have into how patients are really doing once they go home. Your team hears about problems before the hospital does; your families leave supported. The EHR manages the stay. MaxAlly manages the landing.
Care continues at home. Your visibility usually doesn't.
In one study of 67,585 Medicare patients, roughly 80% discharged from skilled nursing to home had no structured post-discharge support. That blind spot is where confusion, missed medications, and avoidable readmissions live.
Without MaxAlly
- The patient walks out and you lose sight of them completely.
- The first you hear of a problem is a readmission — the outcome VBP penalizes.
- Confused families call the building for weeks, tying up your staff.
- No record of post-discharge follow-up to show hospital partners.
With MaxAlly
- Check-ins tell you how recovery is really going, at home.
- Rising risk is flagged to your coordinators — a call happens before a readmission.
- Families self-serve answers in the app; fewer calls to your front desk.
- A documented trail of follow-up your hospital partners want to see.
A benefit no competitor bundles.
MaxAlly isn't a family app you buy for families. It's a post-discharge intelligence layer for your team — that families happen to love.
Last-mile visibility
Today your view ends at the door. MaxAlly is the only window into how patients are actually doing once they’re home — the data you’ve never had.
Protect your VBP scores
Post-discharge check-ins surface concerns to your coordinators so the right patient gets a call before a small problem becomes the readmission VBP penalizes.
Fewer calls to your front desk
Families get plain-English answers in the app instead of calling the building for weeks after discharge — your staff gets time back.
One tap. No new workflow.
Your coordinator already does the discharge. MaxAlly adds a single tap in the screen they already have open — no new system, no data entry.
A story for tours & hospital liaisons
Families leave your building with the whole care plan in their pocket. That’s a differentiator no competitor bundles — for tours, family councils, and referral partners.
Documented follow-up
A record of post-discharge check-ins and outreach — exactly the kind of follow-up hospital partners increasingly want to see from their preferred SNFs.
Your whole post-discharge picture, in one dashboard.
Administrators and coordinators get a live view of what's happening after discharge — which families are active, how many questions MaxAlly has answered, check-ins completed, and which patients have risks flagged for follow-up. The visibility you've never had once patients go home, so your team acts on the right cases first.
42
Families active
318
Questions answered
156
Check-ins completed
12
Risks flagged
Rm 214 · R. Daly
Medication adherence trending down
Rm 108 · M. Okafor
Reported new pain at home
Rm 301 · S. Baum
Missed last two check-ins
Illustrative dashboard. MaxAlly flags patterns for coordinator follow-up — not a medical diagnosis.
See risk rising — before it becomes a readmission.
Every post-discharge check-in becomes a trend. As answers shift on the things that matter — medication adherence, comfort, mobility, daily activities — MaxAlly surfaces the concern to your coordinators, so the right patient gets a call before a small problem lands them back in the hospital. The AI-powered check-in surveys and Risk Radar flagging come with our AI plans.
Your patients leave supported — and it shows.
Better recovery and higher satisfaction start with families who aren't left alone at the worst week of the year.
Plain-English guidance
Dense discharge paperwork becomes clear next steps, so patients and families know what to do — and when to call the care team.
They don’t fall through the cracks
Gentle check-ins keep recovery on track and flag trouble early, so a missed medication or new symptom gets caught before it lands them back in the hospital.
The whole family, on one page
Medications, appointments, and the home-care providers you arranged — shared across siblings and caregivers, so everyone’s working from the same plan.