Your loved one’s care plan, in your pocket.
MaxAlly is the free app your care team sets up for you at discharge: medications, appointments, the home-care providers already arranged, and plain-English instructions, all in one place. Gentle check-ins let the care team know how recovery is going. You’re not doing this alone.
Got an invite from your care team? Tap any of its three links (web version, iPhone app or Android app), enter your phone or email, and type the one-time code. Everything is already set up.
Actual app · demo data
After discharge
The hardest part often starts after they get home.
Discharge day comes with a folder of papers and a lot of questions. MaxAlly is built for exactly that week: everything organized in one place, answers when you need them, and check-ins that keep the care team in the loop.
How it works
No paperwork. It sets itself up.
Your care team activates MaxAlly at discharge. Your account and your loved one’s care profile are created for you, so you get help without setting anything up.
- 1
Your care team sends the invite
On discharge day, someone on your care team invites you into MaxAlly. You get a text or email with three links: web version (in your browser), iPhone app and Android app. Nothing to sign up for.
- 2
The app sets itself up
Open the web version in your browser or download the app, enter your phone or email, and type the one-time code. Your loved one’s care plan is already there: discharge instructions, medications, follow-up appointments, and the home-care providers your team arranged.
- 3
You’re supported after they get home
Gentle check-ins and reminders help you stay on track, and you can ask MaxAlly a question any time. Your answers reach their care team at the facility, so they hear how recovery is going.
What you get
Everything you need, in one place.
MaxAlly turns a stack of discharge paperwork into a calm, guided week for the people caring at home.
Plain-English answers
Discharge paperwork is dense. MaxAlly translates it into plain language and helps you know what to do next, and when to call the care team. It sticks to plain-language instructions; your care team interprets results.
Post-discharge check-ins
Short follow-up check-ins capture how recovery is going, and your answers reach their care team at the facility.
Tasks and reminders from the discharge
Medication times, follow-up appointments, and the tasks in the discharge instructions, organized into a list with reminders.
Documents in one place
Discharge summaries and care documents stay together and secure, so the right paperwork is there when you need it.
Questions for the care team
MaxAlly helps you organize what to ask at the next appointment, so visits with providers and physicians are focused and useful.
More than one loved one
Caring for two people? Switch between their care plans in the same app.
Gentle check-ins
Their care team hears how recovery is going.
MaxAlly asks a few quick questions after they get home, about medications, comfort, mobility, and daily activities. Your answers help you stay on track, and they reach the care team, so the people who sent you home hear how things are going.
A clear picture of recovery at home, shared with your care team.
What a check-in is
A few quick questions after they get home.
- Each one takes a minute or two.
- They ask about medications, comfort, mobility, and daily activities.
- Your answers go to their care team at the facility.
- No one watches answers live. If something changes, call their care team, or 911 in an emergency.
- They help you and your care team stay in touch.
Got a text about MaxAlly? Here’s what to know.
If your care team set you up, the invite is real. A few quick answers.
Who sent this?
Your loved one’s care team at the facility, as part of their discharge. The invite has three links: the web version of MaxAlly (in your browser), the iPhone app, and the Android app. Use whichever you like.
Is it really free?
Yes. MaxAlly is free for families.
What about our information?
Your information is kept private and secure. Our privacy notice says exactly how it is handled.
Read our privacy notice and the consumer health data policy.
Are you a facility? MAXMRJ provides MaxAlly to families at no charge. Your team activates it at discharge.
How it fits the workflow